Terms of Service and Policies

All items are shipped by the United States Postal Service. USPS

Please allow at least a few days for packing/handling time before shipping to ensure that your pieces can be packed with the care that they deserve. If you need an order in a rush, a rush handling fee of $10 to $20 depending on order size is an option for you, and if you would like to upgrade to a faster shipping method such as Priority mail or FED EX, feel free to contact me for this as well.

Out of fairness to all of our customers, unless you have paid for Rush Handling, orders will be pulled, packed, and shipped in the sequence they are received. Notes such as "I need this in a hurry. Please send out as soon as possible" cannot be honored unless you have paid for rush handling because I believe that this would be unfair to other customers. Make your purchases in good time before you need them, especially around Christmas allow one month in advance of receiving. note many of the pieces are made to order and give a estimate of time. If you are not sure how long it will take me to make the piece send me a message in advance of when you need it to see how I am running. I always make my deadlines and generally allow for a few more days than I will actually need so you will not be disappointed. It is safe to estimate 5-7 days for a handmade piece.

It is very important that you provide the correct address with your payment. I print shipping through Paypal directly from the shipping information on your order, so if you have provided an incorrect address to Paypal or Etsy's credit card checkout system, this might cause some serious problems for you.

If you have given an incorrect address, and something is sent back, and it needs to be reshipped I will have to charge you for shipping again. We are not responsible for items lost due to your using a incorrect address.

Please note: Our packaging is intended to be safe and secure during the trip through the postal system.t refundable.

Items damaged in shipping will be replaced or issued in the form of STORE CREDIT, not a refund. I have a number of reasons for adopting this policy without going into too much detail. If you do not agree to this policy, please do not purchase from this store. For this credit to be issued, you will be required to submit photographs and/or return any damaged items.

****INTERNATIONAL SHIPPING TO COUNTRIES OTHER THAN THE UNITED STATES:

Please realize that we have no control over whether your postal system decides to charge duties or customs fees on your items, and you are responsible for paying these fees. I you have not received your package, please check at the post office and do keep your customs number it will help locate the package at the post office faster. If you do not claim your item within 30 days standard time, from the post office and it is returned to us, you will be required to pay for postage again. Contact the shop if it has been over 3 weeks since mailing or your local post office.